Ticketek Accessible Ticketing
John Duthie is a long time sporting fan, and loves to attend musicals, concerts and other events, for both local and international entertainers. In 2017, customers can book tickets online for events, except if you need accessible seating and/or need to book a ticket for a carer via the Companion Card scheme. For these scenarios, you must phone a person, and often the ticketing agencies do not answer the calls for many hours, and sometimes John has to try for days. This is a violation of the Disability Discrimination Act (DDA) and agencies need to modify their computer systems. This includes Ticketek Accessible Ticketing.
Dignity Party recorded a video as one of the items on John’s campaign is equality for online booking.